Shipping Policy
Thank you for choosing Culturati! We appreciate your trust in our brand and are committed to providing you with a seamless shopping experience. Please take a moment to review our shipping policy, which outlines our procedures for product delivery, shipping times, and important information about your orders.
Shipping Process:
• We aim to dispatch your order within 48 hours of successful payment confirmation, excluding weekends and holidays.
• You will receive a shipping confirmation email with tracking details once your order is shipped. This will allow you to track the progress of your package.
Shipping Methods:
• We offer free shipping on all orders, regardless of order value or location within India.
• Currently, we only ship within India. We do not offer international shipping at this time.
Estimated Delivery Time:
• Standard Shipping: Our standard shipping method typically takes 3 to 7 business days for delivery, depending on your location within India.
• Made-to-Order Items: Some of our products are made to order, and the estimated delivery time for such items will be clearly mentioned on the product page. Please note that made-to-order items may have longer processing times due to their unique production requirements.
Order Tracking:
• You can track your order using the provided tracking number. Simply click on the tracking link in your shipping confirmation email or visit our website and enter your tracking number in the designated tracking section.
Address Information:
• Please ensure that your shipping address is accurate and complete to prevent any delays in delivery. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Order Modifications and Cancellations:
• Once an order has been placed, modifications and cancellations may not be possible. Please review your order carefully before confirming it.
Returns and Exchanges:
• For information regarding our return and exchange policy, please refer to our separate Returns and Exchanges Policy available on our website.
Contact Us:
• If you have any questions or require further assistance regarding our shipping policy or your order, please do not hesitate to contact our customer support team at contactus@culturati.in. Our dedicated team is here to assist you.
Policy Updates:
• Culturati reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to the latest version of this policy on our website for the most up-to-date information.
Thank you for choosing Culturati. We look forward to the utmost care and efficiency.
Sincerely,
Team Culturati