Shipping Policy

Thank you for choosing Culturati! We appreciate your trust in our brand and are committed to providing you with a seamless shopping experience. Please take a moment to review our shipping policy, which outlines our procedures for product delivery, shipping times, and important information about your orders.

Shipping Process

  • We aim to dispatch your order within 48 hours of successful payment confirmation, excluding weekends and holidays.
  • You will receive a shipping confirmation email with tracking details once your order is shipped.

Shipping Methods

  • We offer free shipping on all orders within India, regardless of order value.
  • We also ship internationally to select countries. Please see the International Shipping section below for details.

Estimated Delivery Time

  • Standard Shipping: Typically 3–7 business days for delivery within India, depending on your location.
  • Made-to-Order Items: Estimated delivery time will be clearly mentioned on the product page. Made-to-order items may have longer processing times due to their unique production requirements.

Order Tracking

  • Tracking details will be shared via email once your order is dispatched. You can use the tracking number provided to monitor your shipment on the courier partner's website.

Address Information

  • Please ensure that your shipping address is accurate and complete to prevent any delays in delivery. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Order Modifications & Cancellations

As our products are handcrafted and orders are processed promptly, cancellation requests must be submitted within 24 hours of placing your order. To request a cancellation, please write to us at hello@culturati.in or WhatsApp us at +91 90357 90430 with your order number. We will do our best to accommodate requests received after this window, subject to the status of your order at the time of contact.

International Shipping

We provide international shipping to the following 17 countries:

  • Australia
  • Bahrain
  • Canada
  • France
  • Kuwait
  • Malaysia
  • Netherlands
  • New Zealand
  • Oman
  • Qatar
  • Saudi Arabia
  • Singapore
  • Spain
  • Sweden
  • United Arab Emirates
  • United Kingdom
  • United States

Estimated international delivery time: 7–21 business days depending on the destination and customs clearance.

For international orders, shipping charges are calculated automatically at checkout based on your destination and the products ordered.

International orders may be subject to import duties, taxes, and customs clearance fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping charges.

Returns & Exchanges

For information regarding our return and exchange policy, please refer to our separate Returns and Refund Policy.

Contact Us

📧 Email: hello@culturati.in
📞 WhatsApp / Call: +91 90357 90430

Policy Updates

Culturati reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to the latest version of this policy on our website for the most up-to-date information.

Thank you for choosing Culturati. We look forward to serving you with the utmost care and efficiency.

Sincerely,
Team Culturati