Shipping policy
Last Updated: March 23, 2026
Thank you for choosing Culturati! We appreciate your trust in our brand and are committed to providing you with a seamless shopping experience. Please take a moment to review our shipping policy, which outlines our procedures for product delivery, shipping times, and important information about your orders.
Shipping Process:
• We aim to dispatch your order within 48 hours of successful payment confirmation, excluding weekends and holidays.
• You will receive a shipping confirmation email with tracking details once your order is shipped. This will allow you to track the progress of your package.
Shipping Methods:
We offer free shipping on all domestic orders within India. For international shipping, please see the International Shipping section below.
Estimated Delivery Time:
• Standard Shipping: Our standard shipping method typically takes 3 to 7 business days for delivery, depending on your location within India.
• Made-to-Order Items: Some of our products are made to order, and the estimated delivery time for such items will be clearly mentioned on the product page. Please note that made-to-order items may have longer processing times due to their unique production requirements.
Order Tracking:
•Tracking details will be shared via email once your order is dispatched. You can use the tracking number provided to monitor your shipment on the courier partner's website.
Address Information:
• Please ensure that your shipping address is accurate and complete to prevent any delays in delivery. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Order Modifications and Cancellations:
As our products are handcrafted and orders are processed promptly, cancellation requests must be submitted within 24 hours of placing your order.
To request a cancellation, please write to us at hello@culturati.in or Whatsapp +91 9035790430 with your order number. We will do our best to accommodate requests received after this window, subject to the status of your order at the time of contact.
International Shipping
We provide international shipping to the following 17 countries:
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Australia
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Bahrain
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Canada
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France
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Kuwait
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Malaysia
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Netherlands
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New Zealand
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Oman
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Qatar
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Saudi Arabia
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Singapore
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Spain
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Sweden
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United Arab Emirates
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United Kingdom
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United States
Estimated international delivery time:
7–21 business days depending on the destination and customs clearance.
For international orders, shipping charges are calculated automatically at checkout based on your destination and the products ordered.
Once your order is placed, our team will review the order and calculate the exact shipping cost based on the destination, package weight, and courier service.
We will then contact you via email or WhatsApp with the shipping charges. The order will be processed and shipped only after the shipping cost is confirmed and paid by the customer.
If the customer does not approve the shipping charges, the order can be cancelled and a refund will be issued for the product amount.
Please note that international orders may be subject to import duties, taxes, and customs clearance fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping charges.
Returns and Exchanges:
• For information regarding our return and exchange policy, please refer to our separate Returns and Refund Policy available on our website.
Contact Us:
• If you have any questions or require further assistance regarding our International shipping policy or your order, please do not hesitate to contact our customer support team at
Email :hello@culturati.in
WA/Call us on +9190357 90430. Our dedicated team is here to assist you.
Policy Updates:
• Culturati reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to the latest version of this policy on our website for the most up-to-date information.
Thank you for choosing Culturati. We look forward to the utmost care and efficiency.
Sincerely,
Team Culturati